The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer. "If an app doesn't display video or play audio Shop and Learn Open Menusection-one-0 Close Menusection-one-0. This resource has some great information About Apple Digital AV Adapters for iPhone, iPad, and iPod touch: 6 in 1 Adapter USB 3.0 Type C to HDMI Multiport for Huawei MacBook/Pro/Air/iMac Computers/Tablets & Networking, Computer Cables & Connectors, USB Cables, Hubs & Adapters eBay 6 in 1 Adapter USB 3. Which iOS versions are you using on each device? You can check under Settings > General > About.ĭoes the same thing happen with video from a different source? Also, you mentioned you have two TVs available does the same thing happen with both? Knowing this would help to narrow things down further.Īre you playing these videos using the Amazon Prime Video app, or something else? Are there any updates available for the app in question under App Store > Updates? I see you're running into some issues playing downloaded movies, and I'm glad to offer assistance. Hello, I have a HP M27F as an external display with HDMI cable to adapter, and from there to MacBook Air M1 2020. Thanks for the post in Apple Support Communities.
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